Terms of service

Last updated: September 2, 2026

Welcome to INS Home Decor, a brand owned and operated by Zhongshan Qiansui Trading Co., Ltd. By accessing or using our website, you agree to be bound by these Terms of Service. Please read them carefully.

1. Product Use & Electrical Safety Warning

Our lighting fixtures are designed for decorative and functional illumination. Due to the inherent risks associated with electricity:

  • Professional Installation: We strongly recommend that all lighting fixtures be installed by a licensed electrician in compliance with local building and safety codes.
  • No Liability: INS Home Decor assumes no liability for damages, injuries, or property loss resulting from improper installation, misuse, or modification of our products.

2. Pricing & Payment

All prices are listed in USD. We reserve the right to correct pricing errors. If your order is impacted by a pricing error, we will contact you for instructions before shipping.

3. Shipping & Risk of Loss

  • Title Transfer: Ownership and risk of loss for items transfer to the customer upon delivery confirmation by the carrier to the shipping address.
  • Stolen Packages: We are not responsible for stolen packages confirmed as "Delivered" by the carrier.
  • Import Duties: International customers are responsible for all import duties, taxes, and customs clearance fees.

4. Intellectual Property

All content on this site—including product designs, images, logos, and text—is the exclusive property of INS Home Decor. Unauthorized use, reproduction, or resale is strictly prohibited.

5. Limitations of Liability

To the fullest extent permitted by law, INS Home Decor shall not be liable for any indirect, incidental, or consequential damages arising from your use of our products or website. Our total liability is limited to the amount paid for the specific product in dispute.

6. Bespoke Custom Project Terms

These terms apply exclusively to custom lighting projects submitted via our Bespoke Service inquiry form. They do not apply to ready‑to‑ship items purchased directly from our store.

  • A 50% non‑refundable deposit is required to initiate custom production.
  • Cancellations are permitted only before production begins. No cancellation is accepted once manufacturing has started.
  • Custom‑made lighting items are non‑returnable & non‑refundable due to their unique, non‑resalable nature.
  • All ready‑to‑shop inventory purchases are governed by our standard return policy.

Promo Code Exclusion Promo code OFF10 applies exclusively to ready‑to‑ship store orders. Discounts cannot be applied to bespoke custom lighting projects.

7. Governing Law

These Terms shall be governed by the laws of Hong Kong (or your business registration jurisdiction), without regard to its conflict of law provisions.

Contact Us

If you have any questions about these Terms, please contact us at:
inshomedecor@inshomedecor.com

Company Information:
Company Name: Zhongshan Qiansui Trading Co., Ltd.
Company Address: Room 1603-6, No. 1 Shengping East Road, East District, Xiaolan Town, Zhongshan, Guangdong 528415, China