Our Process
From inquiry to delivery, we make custom furniture simple and transparent
1
Inquiry
Fill out the form below with your requirements and reference images.
2
Design & Quote
We send a detailed proposal, 3D rendering, and price quote within 48 hours.
3
Confirmation
Review the design. A 30% deposit is required to initiate production.
4
Production
Our craftsmen build your piece (Typically 3-5 weeks).
5
Delivery
We ship via insured freight. Track your order until it arrives safely.
Frequently Asked Questions
How long does a custom chandelier take?
Production typically takes 3-5 weeks, plus shipping time. We will provide an estimated completion date upon quoting.
Is there a minimum order quantity (MOQ)?
No. We specialize in single-piece custom orders for residential clients.
Can I return a custom-made item?
Due to the personalized nature of bespoke lighting, custom orders are final sale and cannot be returned or exchanged. Please review your 3D renderings carefully before approval.
Do you provide a warranty?
Yes, all custom fixtures include our standard 1-year warranty covering electrical components and craftsmanship.