Contact Us

Thank you for visiting INS Home Decor. We are dedicated to providing you with exceptional lighting solutions and customer service. Whether you have a question about your order, need assistance with a return, or want to inquire about a product, our team is here to help.

📧 Email Support (Recommended)

For the fastest and most accurate response, we highly recommend contacting us via email. This allows us to track your request and provide detailed solutions efficiently.

Customer Support Email:
inshomedecor@inshomedecor.com

💡 Pro Tip: Due to our global operations and time zone differences, email is the most efficient way to reach us. We typically respond to all inquiries within 24 business hours.

🕒 Business Hours

Monday – Friday: 9:00 AM – 6:00 PM (Beijing Time, GMT+8)
Weekends & Public Holidays: Closed

📍 Business Address

🇺🇸 US Warehouse:
Andy co INS
32351 Morton Rd
Brookshire, TX 77423
United States

🇨🇳 China Office:
Zhongshan Qiansui Trading Co., Ltd.
Room 1603-6, No.1 Shengping East Road
Xiaolan Town, Zhongshan City
Guangdong Province, China 528415

❓ Frequently Asked Questions

You might find the answer to your question immediately by visiting our policy pages:

• 👉 Shipping Policy (Track your order & delivery times)
• 👉 Return Policy (Start a return or report a damaged item)